Why Should You Get ISO 9001 Certification?
ISO is internationally recognised as the standard for quality management inside a business. It serves a purpose of showing that the business cares for their services and products. ISO 9001 is for the customer’s benefit, ensuring that their expectations and needs are met.
As many businesses today have implemented or are looking to implement ISO 9001, why should you? Well, in this article we’ll cover our top five benefits of having ISO 9001 certification.
- Higher chance of receiving new clients
Just by having ISO 9001 certification, you are already opening yourself up to securing better and long-lasting partnerships with public and private companies. Showing your ISO certificate on your website is a huge bonus and something that signals you’re a highly credible business. It shows that your business cares about quality, and this can be relied on throughout all sectors of the business.
Becoming certified with ISO 9001 can actually lead to much lower insurance premiums! The reason for this is that many insurers will recognise that a business/organisation puts in effort around the services you provide. As well as this, there is usually a reduced risk of claims thanks to good business practices.
- Better customer satisfaction
A huge factor of the ISO 9001 standard is monitoring customer satisfaction rates and any issues that might come up because of a bad experience. If a customer raises a support or complaint ticket, the certification shows that you take any uprising issues on the customers end very seriously.
- Continued improvement over time
This is a less spoken-about benefit, but is actually great for the continuous growth of your business. By using trend analysis, you can spot areas for improvement down the line to stay ahead of your close competition! The ISO 9001 certification provides the perfect foundation for improvements each year.
- Improving work-flow in the business
As the standard for quality management, ISO 9001 can help a company become very aware of recognising areas for improvement in the workspace. With this constantly improving, your employers will also become more engaged in the roles they were set and have higher morale. If you continue to work at reducing inefficiencies, eventually they will all trickle away, and you would have essentially optimised your business practices for both products and services!
Interested in becoming ISO Certified?
If you’re interested in our ISO 9001 management services, feel free to get in touch today for a free consultation! You can find our ISO 9001 certification and services here, or to learn more about our management services, feel free to contact us today and see how we can help you in becoming ISO certified.